Terms and Conditons

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Booking 

Please contact me by email to check availability of rooms before booking.

Payment in full with reservation.

No reservation is guaranteed until payment has cleared.

Payment can be made by cheque or by BACCs.

We are not able to accept card transactions.

Payment for meals and drinks must be made before check-out and paid in cash.




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Payment

By cheque to: 

Fiona Yates

The Moats, Coddington, Ledbury, Herefordshire, HR8 1JW


By BAACS (please ask for details)





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Cancellations

A full refund will be made for bookings cancelled over 28 days prior to check-in.

A partial refund of 50% will be made for bookings cancelled between 15 and 28 days before check-in.

No refund will be made for cancellations made 14 days or less before check-in.

No refund will be made for "no-shows".

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Children

I regret that I am presently unable to 

accommodate children under 14 years of age.

All under 18s must be accompanied by a responsible adult.


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Dogs and Horses

I regret that I am unable to accept guests' pet dogs.  


Assistance dogs are permitted only on the ground floor.  However, please note that doorways are unusually low in this part of the house, and the visually impaired may require assistance.


Accommodation for guests' horses is available on our grazing pastures 2.7 miles away.  Field shelters available.  Please enquire.

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Smoking

All smoking is strictly forbidden anywhere on the premises, indoors and outdoors.  Guests wishing to leave the premises to smoke during night hours may disturb others, and are asked to refrain from doing so, or reconsider their booking. 

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Parking

Ample free parking is available on site

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Breakfast and other meals

A continental breakfast is included in the price of your stay.  Cooked breakfasts, packed lunches and evening meals are available, subject to additional charges and some notice to allow for provisioning.

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Extra beds

Some rooms have the option of an extra beds.  Extra beds are charged at £20/night per person.

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Opening times

Regular check-in:       1700 - 1900 hours

Breakfast:                       0700 - 0900 hours

Regular check-out:    0700 - 1000 hours


Alternative times by prior arrangement.

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Wi-Fi

Free unlimited wi-fi is available.  Please ask for the code.

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